Contact.
Every way to reach us, and what each channel is for. Pick the right one and you'll get a faster, better answer.
Where to Reach Us
There are six channels. They serve different purposes and have different response times. Sending a DMCA notice to the Discord or a security report to the newsletter inbox may delay response times or go unanswered.
Discord
General feedback, bug reports, feature requests, creator support, and the submission pipeline. 18+ only.
Anything you'd rather not say publicly. Complaints, sensitive reports, long-form feedback, and security disclosures.
Community Boards
Public discussion. No account needed. Moderated before it appears. Good for "is anyone else seeing this?"
DMCA / Copyright
Copyright takedowns and other legal notices. Must go to the designated agent by email. Not processed via Discord.
The Dispatch
Newsletter. One email when a big batch of new works goes live, or when we upgrade infrastructure. No tracking pixels.
Donations
Keep the server alive and the site ad-free. Every donation is listed on the thank-you page, with permission.
Or Send It Directly
Don't want to use Discord and don't feel like opening a mail client? This form builds an email for you. Your browser opens a draft addressed to us — nothing is sent until you hit Send in your own email app.
Before You Send
A few things that will save you a round-trip:
- — Check the FAQ first. Most "how do saves work" and "do I need an account" questions are answered on the FAQ page.
- — Check the status page. The Status & Roadmap page lists what's live, what's a preview, and what's planned. If a feature isn't there, it probably isn't built yet.
- — For a bug, include the URL and your browser. "The game doesn't work" is hard to act on. "Maze Walker (work.html) freezes on the second level in Safari 17 on macOS 14" is actionable.
- — For a security issue, do not post publicly. Email it to the address above and read the Security page for the safe-harbor terms.
What We Can't Help With
To save a round-trip, here's what falls outside the queue:
- — Recovering a lost save code. If you've lost your code, the save is gone. There is no way to look it up — see the Save System page.
- — Password recovery. Players don't have passwords. Creator and rater logins are handled manually via Discord.
- — Removing a work you don't like. We don't remove works for taste. We remove for policy violations, security issues, or DMCA.
- — Monetization advice. We don't handle money between you and anyone else. Donation and marketplace links go straight to the creator's own service.
The full list of "what we can't help with" is on the Feedback & Complaints page, along with the email draft form if you'd rather not use Discord.
See Also
For the full routing guide, including what happens after you send each type of message, see Feedback & Complaints. For security disclosures, see Security. For legal notices, see DMCA & Copyright.